Contact information

Contact Information

For any questions, order support, returns, product concerns, or general inquiries, please reach out to us directly.

📍 Brand: GraceBased Co.
📧 Email: support@gracebased.co
🕒 Response Time: 4-12 business hours

Customer Support Availability

• Monday– Sunday

• 9:00 AM – 5:00 PM CST
  (Excluding U.S. holidays)

Order & Shipping Inquiries

For tracking updates, delays, lost packages, or address corrections, include:

• Full name

• Order number

• Email used at checkout

Return & Refund Requests

Before contacting support, please review our official Return & Refund Policy.
To request a return or report an issue, email or call with:

• Order number

• Reason for return

• Photo evidence if the item is damaged or incorrect

Collaboration & Press

For brand partnerships, wholesale questions, or media collaboration inquiries:
📧 support@gracebased.co